"skip cropping, resizing or color correcting them for this one. Just throw them in there. I'm sure they're fine. oh, what file format do you like? I think the send jifs? You can use jifs rights? As long as they're big jifs? Ok awesome, you rock, you're amazing! I wish I could do this stuff, maybe you could teach me someday. Did I tell you that my nephew is into this kind of thing too? He did a powerpoint thing for school last week all about the lion and it was amazing. It had pictures flying in all over and different colors. I'll email it to you, maybe you can give him some pointers and the next time he can help with the catalogue too? Whadaya say, aces right!!!"
"I have this logo that we designed in Microsoft Word, but it needs editing. Could you just make these changes and send it back to us as a word document?"
"I don't have the content yet, and I'm not sure what direction I want to go in visually, or what the main message should be, or who it should be marketed to. But I do need something and I need it fast! How long will it take?"